Refund and Cancellation Policy
Last Updated: 08/Nov/2023
Thank you for using the GlamHeart dating application by Mantavyaa Collaborates & Engg Private Limited ("GlamHeart," "we," "us," or "our"). This Refund and Cancellation Policy outlines our policies regarding refunds and cancellations of subscription services and in-app purchases. By using the GlamHeart application, you agree to comply with the terms of this policy.
1. Refund Policy
1.1. General Rule: In most cases, once a subscription has been activated or an in-app purchase has been made, GlamHeart does not provide refunds. We consider the subscription or purchase as final, and no refunds will be issued for any reason.
1.2. Exception: Refunds may be considered on a case-by-case basis if there is a technical issue that prevents you from accessing the features you have subscribed to or purchased. To request a refund in such cases, please contact our support team at [Support Email Address] with detailed information about the issue.
2. Cancellation Policy
2.1. Subscription Cancellation: You have the option to cancel your subscription at any time. If you cancel your subscription, it will not be renewed when it expires. However, no refund will be provided for the remaining time in your subscription.
2.2. In-App Purchase Cancellation: If you make an in-app purchase, you may be able to cancel it within a specific time frame as defined by the respective app store's policies. Cancellation policies and procedures may vary depending on the platform from which you made the purchase (e.g., Apple App Store, Google Play Store). It is your responsibility to understand and follow the cancellation procedures outlined by the app store.
3. Contact Us
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at support@glamheart.co.
4. Changes to this PolicyGlamHeart may update this Refund and Cancellation Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or within the App. Your continued use of the App after any changes to this policy constitutes your acceptance of the revised policy.By using the GlamHeart dating application, you acknowledge and agree to comply with the terms of this Refund and Cancellation Policy. Please review this policy carefully and ensure you are comfortable with its terms before using the App.